Privacy and Cookie Policy

This is an English translation of our Privacy and Cookie Policy. The original is in Serbian (Politika privatnosti), and if the two versions differ, the Serbian version prevails.

Standardiso DOO Beograd provides sustainable, tailored consultancy solutions that optimise business operations, strengthen competitiveness and contribute to our clients’ long-term growth.

Through expertise and innovation, we build partnerships that bring real value in a dynamic business environment. Our vision is to be recognised as a reliable partner to small, medium-sized and large companies in improving their business, implementing standards and creating lasting competitive advantages, as well as in keeping data secure and private.

Purpose of the policy

These rules apply to the website owned by Standardiso DOO — www.standardiso.rs.

Standardiso DOO states that its website is run with the utmost care, in line with technical best practice and professional standards, and in accordance with the applicable legislation, in particular the rules that protect the privacy of website users.

The applicable legislation includes Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119, 4.5.2016, p. 1), and the Law on Personal Data Protection (Official Gazette of the Republic of Serbia, No. 87/2018).

Data collection

In line with the accepted practice of most web services, we store HTTP requests on our server. This means we record the IP addresses from which users view the information on our services. The resources viewed are identified by their URLs. We also have access to:

  • the time the request arrived
  • the time taken to send the response
  • the name of the client device — identified through the HTTP protocol
  • information about errors that occurred during the HTTP transaction
  • the URL of the page the user visited previously (the referring link) — if the user reached our website through a link
  • information about the user’s browser

Standardiso DOO may collect data about users from the following sources:

  • the Standardiso DOO website, including occasional campaigns
  • social networks, including but not limited to LinkedIn, Twitter, Facebook and Instagram
  • public events, sales meetings and client files
  • client contact details contained in service contracts

User data that Standardiso DOO may collect and process:

  • first and last name, address, email address, phone number
  • demographic data
  • photographs and opinions
  • information about work experience and education, achievements, test results and qualifications
  • company information such as the company name, size, location and the user’s role in the company
  • data from surveys and publicly available data, such as social media posts
  • unique identifiers, such as data from a mobile device or browser cookies, the type of device, operating system, applications, screen resolution and the language used
  • the IP address and other data that can be derived from it, such as geographical location and the content users access, together with the location and the exact time and date of the visit

Notwithstanding the above, in certain cases information about the user that is not listed here will be collected, including personal data, where it is necessary to provide the requested service or carry out the requested procedure. The user will be informed that certain personal data needs to be provided and of the purpose for which it will be used, and will be able to decide freely whether to provide or withhold it.

However, providing personal data may be necessary when the user wants information about a service or an event listed on the Standardiso DOO website (for example, information about a service or product, the organisation of an event, an offer, downloading demo versions, or the launch of an employment or internship programme). The user may therefore be asked to complete and submit a form or questionnaire that clearly states which personal data will be collected and for what purposes.

Personal data provided will be processed for as long as is necessary to achieve the purpose, unless the law provides otherwise.

Where a user discloses the personal data of a third party in a form or questionnaire, it is assumed that the user has the appropriate consent of the person whose data they have disclosed.

The user has the right to access their personal data and to have any inaccurate or incomplete personal data relating to them corrected or completed. In addition, the user has the right at any time to request that the processing of their personal data be stopped and the data erased. How such a request is to be submitted is specified when the data is collected.

The Standardiso DOO website does not collect, monitor or verify information about users’ age or any other information that would allow Standardiso DOO to determine whether a user (including recipients and users on mailing lists, survey participants and people taking part in competitions) has legal capacity.

Persons without full legal capacity may not submit enquiries or subscribe to services offered through the website unless their legal representatives give their consent, where such consent is sufficient under the law.

Cookies

The Standardiso DOO website uses cookies or other technologies with functions similar or equivalent to cookies, i.e. information stored on the devices of users visiting the website. The website automatically retrieves and uses cookies each time it connects with the user’s device.

The website uses cookies to:

  • provide services
  • adapt the website’s content to the user’s device, store users’ individual settings and optimise the use of the website
  • improve security by checking whether the website is being misused
  • obtain aggregated, anonymous statistics to improve the website’s functionality
  • maintain the user’s session (on websites with a login option), so the user does not have to log in again with their username and password on every page
  • enable the website’s basic functions (e.g. remembering visited pages so they can be restored at the user’s request)
  • support advertising and marketing by tailoring the advertising content shown on the Standardiso DOO website and on other websites to the user’s preferences

NOTE: Cookie files do not allow the user to be identified in any way, do not process personal data and do not make any changes to the configuration of the user’s device or the software installed on it.

On the Standardiso DOO website we use the following types of cookies:

  • session cookies (temporary) — stored on the user’s device only while the website is in use, i.e. until the user logs out, closes the website or closes the browser
  • persistent cookies — these remain on the user’s device until the end of their lifetime (the period set for the cookie) or until the user deletes them.

Cookie settings are specific to each browser. Please note that by default, browsers accept cookies. However, each user can switch off cookie acceptance completely or limit it to some extent on their device, which may affect the use of the website and cause most pages to be missing or displayed incorrectly. In some cases, the browser can be set to ask for the user’s permission before cookies are stored, which gives the user control over cookies but may slow down browsing.

To manage cookies, choose your browser and follow its instructions:

  • Internet Explorer
  • Firefox
  • Chrome
  • Opera
  • Safari

Mobile phones:

  • Android 4+
  • iOS 5+
  • IE Mobile 11+

If you do not change your cookie settings, cookies will be stored on your device, and Standardiso DOO will store information on your device and access it.

Links to other websites

The Standardiso DOO website may contain links to websites of other organisations. Standardiso DOO has no influence over their privacy policies and is not responsible for them.

PR and marketing

All information, including personal data, provided by the user through the Standardiso DOO website may be used for marketing and PR purposes as part of various marketing campaigns. The user’s consent is equivalent to agreeing to receive commercial information. Personal data will not be subject to automated processing (including profiling).

Recruitment

Job and internship vacancies may be published on the Standardiso DOO website. Personal data collected in this way is used for recruitment purposes only, as part of current and future recruitment processes. By completing the application form, the user consents to taking part in current and future recruitment processes run by Standardiso DOO. The consent covers all documents submitted as part of the recruitment process.

Sharing information with clients and partners

Personal data provided through the Standardiso DOO website may be used by Standardiso DOO to develop and manage business relationships with the user as a client or partner. In particular, commercial, product and marketing information or information about partner programmes may be sent. Standardiso DOO reserves the right to make such information available to other related parties in order to provide a service, provided that making such information available is permitted.

How long data is kept

Data provided will be processed for as long as is necessary to achieve the purpose for which it was collected, unless otherwise provided by law; laws may set a minimum period for which personal data must be kept.

Contact details of the data protection officer

Standardiso DOO Beograd
Tel: +381 60 326 2020
Email: dpo@standardiso.rs